How do I change the date when insurance is due?
At this time you cannot change the premium withdrawal date from your credit card or bank account. If you enroll at the beginning of the month, your premium is charged around the 10th of the month. If...
View ArticleHow long does it take to apply for a policy?
You can apply for a short-term medical insurance plan in 5 minutes or less once you have compared your plan options. However, it’s always recommended to take your time and read all of the exclusions...
View ArticleWhere do I get my medical ID card?
There are no physical ID cards because you do not need proof of membership since fulfillment and benefits are accessible online. But call 844-630-7500 if you would like to file a claim.
View ArticleWhere do I find my short-term medical ID card?
Your ID card is available for download through the member login on Pivot Health. (The “Login” button and “For Members” dropdown in the upper right corner.) If you have not previously set up an account...
View ArticleI canceled my health insurance plan but I still got billed for my dental...
The cancellation of any other health insurance plan is not cancellation of your dental plan. If you wish to cancel your dental insurance plan email ClientServices@insurancebenefitadministrators.com or...
View ArticleWho is the vision network?
Our vision network partner is VSP Vision Care. Visit www.vsp.com for benefit information including finding a VSP in-network doctor.
View ArticleWhat are the out-of-network benefits for services?
Under the Low Plan, eligible dental charges from providers not participating in the designated PPO network will be reimbursed no higher than the PPO allowed amount. You are responsible for any...
View ArticleWhat dental network do I need to use?
Through Renaissance dental network partners, Pivot Health’s Brilliant DentalTM plans offer access to over 300,000 nationally credentialed PPO Network dental offices.* While you may save the most...
View ArticleHow do I buy a dental and vision plan?
Dental and vision insurance plans are an add-on feature when you purchase a short-term health insurance plan. You enroll by “checking the box” to add the product to your health insurance purchase with...
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